For Cosmasilos, servicing - which is essential for its growth and development as a company -is structured as follows:
1. In Italy, more than 20 COSMASILOS agencies do business, and are ready to propose solutions to project designers, fitters and end-users, with documentations, technical specification items and economic offers.
2. In the commercial office, team work principles inspire the activity of engineers, who follow each project from the request for a quotation to possible inspections on site, to select and seek the best, practical solutions, together with the technical project designers.
3. Before beginning production, the technical office sends customers the building design together with the installation modalities, and is available also for any clarifications and to provide observations.
4. If so requested, a technician of ours can be present at delivery, and for on-site laying.
5. To guarantee better nation-wide assistance, we have set up 15 servicing centres authorised to respond to calls for starts/pre-productions, breakdowns and failures, and planned maintenance work.
Cosmasilos avail themselves of all tools and know-how for the haulage and setup of every kind of tanks or handling plant: all you have to do is follow the instructions provided by the technical office in preparing the location of the piece of work, and the activation of the systems will require only a few hours.
Specialised staff oversee the connections and harmonise the technology to be found in the Cosmasilos technical rooms, while complying with our customers' terms and operational demands.